Stock code
300693
Update Date: 2026-08-01
Effective Date: 2026-08-01
Shenzhen Sinexcel Electric Co., Ltd. and its affiliated companies (hereinafter referred to as "Sinexcel", "We" or "Our") respect and protect the security and privacy of your personal information. We are well aware of the significance of personal information to you, and in accordance with relevant laws and regulations of the People's Republic of China (including but not limited to the "Personal Information Protection Law of the People's Republic of China", "Data Security Law of the People's Republic of China", "Cybersecurity Law of the People's Republic of China") and the applicable international laws such as the EU's "General Data Protection Regulation" (GDPR), we have formulated this "Privacy Protection Policy" (hereinafter referred to as "this policy") to protect your personal information and privacy.
We are well aware of the importance of personal information to you and will do our best to protect the security of your personal information. We are committed to maintain your trust in us and abide by the following principles to protect your personal information: principle of consistency of rights and responsibilities, principle of clear purpose, principle of consent based on choice, principle of data minimization, principle of security, principle of active participation of the subject, principle of openness and transparency, etc. At the same time, we promise to take corresponding security protection measures in accordance with the law to protect your personal information.
This policy aims to explain to you how we collect, store, use, delegate processing, share, transfer, disclose publicly, delete your personal information, as well as the rights and corresponding exercise methods that you as a personal information subject are entitled to. Please read and fully understand all the contents of this policy before using our products, services, official website or related applications.
This policy applies to your personal information involved in the process of accessing, browsing, using the official website and interacting with us. We will collect, use, store, disclose, protect your personal information in accordance with this policy. Please note that if there are different agreements regarding the processing of personal information in the agreements or agreements you have signed with us, and such agreements do not violate the mandatory provisions of relevant laws, then such agreements shall prevail.
This policy does not apply to websites, products or services displayed or linked to third parties by us, whose privacy policies apply to their own. Before choosing to use the services of third parties, you should fully understand the product functions and privacy protection policies of the third parties, and then decide whether to use the corresponding functions or services.
This policy will help you understand the following contents:
Personal information refers to any information recorded electronically or otherwise that relates to a natural person (data subject) who has been identified or can be identified. A identifiable natural person is an individual who can be directly or indirectly identified, and does not include information that has been anonymized.
We will collect, process and use your personal information within the necessary scope only for the following purposes and business functions as described in this policy, in accordance with the principles of legality, fairness, necessity and integrity:
(1) Business cooperation and communication
When you consult product information, obtain quotations, apply for after-sales services or participate in surveys through the "Contact Us" page, email or customer service channels, we may collect your name, contact information (phone number, email), your company, position, the specific content of your consultation and communication records. Such information is used to respond to your requests, fulfill contractual obligations and improve service quality.
(2) Talent recruitment and application
When you apply for a position with us through the "Join Us" page, we may collect your name, contact information (phone number, email), internship/project/work experience, educational background and other necessary personal information. We do not collect information unrelated to the position. Such information is only used by the human resources department and recruitment managers to select suitable candidates, conduct interviews and sign labor contracts. We will take appropriate security and technical measures to protect your personal information.
(3) Ensuring service security
To maintain the safe and stable operation of the service and prevent fraud, we may collect necessary log information, network status and device-related information to troubleshoot faults, analyze system load and detect potential security risks.
(4) Other purposes
Except for the processing purposes and methods stated in this policy, we will not use your personal information for other purposes. If we use your personal information for other purposes not listed in this policy or collect information for one purpose and use it for another purpose, we will inform you of the new processing purpose and method in a prominent and clear manner and obtain your separate consent.
Special Note: Sensitive Personal Information
According to the "Personal Information Protection Law of the People's Republic of China", sensitive personal information refers to personal information that, if leaked or illegally used, is likely to cause the personality dignity of the natural person to be infringed upon or the personal and property safety to be endangered.
Unless there are other provisions in the law or it is necessary to fulfill legal obligations, we generally will not actively collect your sensitive personal information (such as your biometric information, financial account passwords, travel history, personal information of minors under the age of 14, etc.). If it is necessary to collect such information for specific service purposes, we will adopt stricter technical and management protection measures for sensitive personal information, strictly control access rights and ensure information security:
1. Clearly inform you of the necessity of collecting such information and the specific impact on your personal rights;
2. Strictly follow the principle of "having specific purposes and sufficient necessity";
3. Obtain your separate and explicit consent before collecting.
To ensure the normal operation of the website and provide you with a more convenient access experience, we may store small data files called Cookies on your computer or mobile device. Through Cookies, we can identify your identity, record your preference settings and help us analyze service access situations to continuously improve user experience. We classify Cookies into necessary Cookies and non-necessary Cookies, and follow different processing rules for them.
(1) Necessary Cookies
These types of cookies are essential technical elements for the normal operation of the website and can be set without your consent.
l Specific purposes: maintaining session connections on the page, remembering your login status and basic preference settings (such as language selection), ensuring the security of website access, and preventing malicious access.
l Legal basis: necessary for entering into and performing service contracts, and necessary for fulfilling legal obligations in cybersecurity.
l Storage duration: Most are session cookies, which automatically expire when the browser is closed; a small number of persistent cookies are used to remember basic preferences and have a storage duration of no more than 12 months.
If you disable such cookies through your browser, it may cause the website to fail to load properly, prevent you from logging into your account or using basic interaction functions.
(2) Non-essential Cookies
These types of cookies are not essential for the operation of the website. They are used to enhance the service experience. We will enable them only after you give your explicit consent.
l Specific purposes: To collect website visit data such as visit volume, page jump paths, and duration of stay, analyze user usage habits, and continuously optimize website content and interaction experience.
l Legal basis: Based on your individual consent.
Storage period: The storage period does not exceed 12 months.
l You can at any time reject or disable these cookies. Once disabled, it will not affect the basic access to the website and the use of its core functions.
You have the right to manage or delete Cookies according to your preferences. Most browsers provide users with the functionality to clear or disable Cookies. You can modify your browser settings to refuse our Cookies. However, if you choose to refuse or delete Cookies, it may result in you being unable to log in or using some interactive functions on our website, and may affect your overall experience. Our website does not set third-party tracking type Cookies.
In addition to Cookies, we may also use website beacons (Web Beacons) and other similar technologies to track the sources of website visits and page clicks. In necessary scenarios, it is used to count the effectiveness of page visits and confirm the delivery status of emails; in non-essential scenarios, it is used to assist in analyzing user visit behaviors. This type of technology is only enabled upon your consent to non-essential Cookies.
We strictly abide by laws and regulations such as the "Personal Information Protection Law" and the "General Data Protection Regulation" (GDPR), and strictly control the external provision of personal information. We only carry out entrusted processing, sharing, transfer and disclosure activities within the necessary scope, and conduct personal information protection impact assessments as required.
(1) Outsourcing
To enhance service efficiency and ensure professionalism, certain specific service functions (such as customer support, technical operation and maintenance, data analysis, marketing promotion, etc.) may be carried out on our behalf by external service providers hired by us. We will sign strict confidentiality agreements and data protection agreements with these service providers, strictly requiring them to handle your personal information only within the scope of our authorization, as stipulated in this policy, and other relevant laws and regulations, and prohibiting them from using your personal information for any other purposes. When laws and regulations require it, we will inform you of the matters regarding the disclosure of your personal information to third parties, including the identity of the information recipient, contact information, processing purposes, processing methods, and types of personal information, and obtain your separate consent. Consent from you is not required by law in certain circumstances.
(2) Sharing (Provided to Third Parties)
We commit to strictly keeping your personal information confidential. Without your explicit consent, we will not share your personal information with any third-party companies, organizations, or individuals. However, the following circumstances are exceptions:
1. When required by laws and regulations or when administrative or judicial authorities mandate it;
2. For the maintenance of national security, defense security, public security, public health, etc., which are of significant public interests;
3. For the establishment or performance of a contract where you are a party, as necessary;
4. In cases where the protection of your or other individuals' life, property, etc., is of great significance and it is difficult to obtain your consent;
5. When you publicly disclose your personal information on your own.
If it is necessary to share your personal information due to business development, we will inform you in advance of the name/identity of the recipient, contact information, processing purposes, processing methods, and types of personal information, and obtain your separate consent.
(3) Transfer
We will not transfer your personal information to any company, organization, or individual. However, the following circumstances are exceptions:
1. With your explicit consent;
2. In cases involving mergers, divisions, acquisitions, or asset transfers, if there is a transfer of personal information, we will inform you of the name and contact information of the recipient, and require the recipient to continue to be bound by this policy; if the recipient changes the processing purpose or processing method, we will require them to seek your consent again.
(4) Public Disclosure
We will not publicly disclose your personal information without your separate consent or in exceptional circumstances as stipulated by law.
(1) Storage Period
We will retain your personal information for the shortest period necessary to achieve the purposes stated in this policy, unless there are other provisions in laws and regulations or you have separately authorized a longer retention period. We have formulated a data retention strategy, which specifies the specific storage periods for different types of data in different business scenarios. We can legally retain and use the information for purposes such as statistical analysis and product optimization.
After exceeding the above storage period, we will delete or anonymize your personal information (Anonymized information cannot be identified as an individual and cannot be restored).
(2) Storage Location
In principle, we will store the personal information collected and generated within the People's Republic of China on domestic servers. If it is necessary to transfer the information to overseas due to business needs, we will conduct a security assessment, sign a standard contract or implement personal information protection in accordance with the requirements of the Personal Information Protection Law and other laws and regulations, and inform you of the name, contact information, processing purposes, types of personal information, etc. of the overseas recipient. For personal information collected and generated in other countries/regions, we will store it on compliant servers in the same country or region.
(3) Security Protection Measures
We attach great importance to the security of personal information and have taken measures including but not limited to the following:
1. Management Measures: Develop internal personal information protection and data security management systems and operating procedures, implement classified management of personal information, and conduct regular security audits and compliance checks to ensure that the processing activities comply with legal and regulatory requirements.
2. Technical Measures: Use data security protection technologies that meet industry standards (such as SSL/TLS transmission encryption), encrypt stored personal information, apply data de-identification (such as anonymization and de-identification technologies), and deploy security technology systems (such as firewalls, anti-virus, etc.) to prevent network attacks and data leakages, and implement strict access control permissions for sensitive personal information.
3. Personnel Management: Regularly conduct data security and privacy protection training for employees, implement the principle of minimum access rights and strict access control mechanisms.
Although we have taken the above measures, please be aware that the internet environment is not 100% secure. We will do our best to ensure the security of the personal information you provide. In the event of or potential security incidents such as information leakage, tampering, or loss, we will report the incident details to the relevant department responsible for personal information protection within 72 hours and promptly inform you of the incident details through email or other means. The notification content includes the type and potential harm of the incident, the remedial measures you can take, and our contact information. At the same time, we strongly recommend that you take active measures to protect the security of your personal information, including but not limited to using complex passwords, regularly changing passwords, not disclosing your account password and other personal information to others, and using our services in a secure network environment.
Under the premise of complying with relevant laws and regulations, as an individual information subject, you can refer to the following guidelines to exercise the following rights by sending an email to sinexcel_privacy@sinexcel.com or through the free customer service hotline 400-00555-776. We will respond within 15 working days after receiving your request and completing identity verification; if the situation is complex, the response period may be extended, but not exceeding 15 working days. We will inform you of the reasons for the extension in advance.
(1) Right to Access: You have the right to request access to the personal information we hold about you.
(2) Right to Copy : You have the right to obtain a copy of your personal information. We will provide it to you in a commonly used electronic data format.
(3) Right of Data Portability: You have the right to request that we transfer your personal information to another personal information processor you specify. We will provide corresponding support based on technical feasibility and compliance requirements.
(4) Right of Correction and Supplement : If you find that the personal information we handle is inaccurate or incomplete, you have the right to request us to correct or supplement it. After verification and confirmation, we will promptly correct or supplement it and inform you of the result.
(5) Right to Delete: In the following circumstances, you can submit a request to us to delete your personal information:
1. The processing purpose has been achieved, is no longer necessary, or the processing purpose cannot be realized;
2. We stop providing products or services, or the retention period has expired;
3. You withdraw your consent, and there is no other legal basis for the processing activity;
4. Our processing of personal information violates laws, administrative regulations, or our mutual agreements.
5. Other circumstances stipulated by laws, administrative regulations.
Special Note: If there are clear provisions in laws and regulations regarding the retention period of information (such as financial records, security logs, etc.), before the expiration of the legal retention period, we may not be able to immediately delete the corresponding information, but we will take isolation protection measures for the information, only used for legal purposes, and delete or anonymize it after the retention period expires.
(6) Right to Withdraw Consent: For the personal information processing activities based on your consent, you have the right to withdraw your consent at any time. Withdrawing consent will not affect the validity of the personal information processing activities based on your consent before the withdrawal. After withdrawal, we will no longer process the corresponding personal information, and may therefore be unable to continue providing the corresponding function services.
(7) Right to Cancel Account: You have the right to apply for the cancellation of your account. Please note that account cancellation is an irreversible operation. Once the account is canceled, we will delete or anonymize the personal information you have on the account. At the same time, please understand that certain business functions and services require your information to be completed.
(8) Limiting or Rejecting Automated Decisions: In principle, we will not conduct data processing based on automated decision-making. If our processing activities result in decisions that have a significant impact on your rights and interests and are made solely based on automated decision-making (without any human intervention), you have the right to request an explanation from us and the right to refuse decisions made solely by automated means.
We attach great importance to the protection of personal information of minors.
(1) Our products, systems, websites and services are mainly targeted at adults. We will not actively provide services or collect any personal information of minors unless with the consent of the parents or other guardians of the minors and necessary for providing specific services to the minors.
(2) If you are a minor under the age of 18 (including children under the age of 14), we recommend that you obtain the clear consent of your parents or guardians before using our products or services. If your parents or guardians do not agree that you submit personal information, please immediately terminate the use of the service and notify us of this situation as soon as possible.
(3) If you are the guardian of a minor, when you discover that we have collected the personal information of your minor without your consent, you can request us to delete the relevant data through the contact information in Article 9.
(4) For the personal information of children collected with the consent of the guardian, we will only use it within the minimum necessary scope for the realization of the processing purpose. Without the separate consent of the guardian, we will not share, transfer or disclose the personal information of children under the age of 14 with third parties, except as otherwise provided by laws and regulations.
We conduct business globally. For cross-border transmission of personal information in different scenarios, we strictly abide by local data protection laws and regulations and take necessary measures to ensure the security of personal information. Generally, we will process your personal information in the country/region where you use our products or services in accordance with relevant international laws (such as the EU GDPR). However, to provide cross-border technical support or conduct global unified operation management, your personal information may be transmitted to countries or regions other than your location (including but not limited to the affiliated companies of Sinexcel and the jurisdictions where service providers are located).
In such cases, we will fulfill the following obligations in accordance with applicable laws:
1. Assess and ensure that the data protection level of the overseas recipient can meet the standards stipulated by relevant laws;
2. In necessary cases, enter into standard contract terms formulated by the national cyberspace administration department with the overseas recipient to clarify the rights and obligations of both parties in data protection;
3. Take necessary encryption and security measures;
4. Inform you of the name, contact information, processing purpose, processing method, types of personal information, and the way and procedure for exercising rights by you with the overseas recipient (we will provide specific details through a supplementary statement separately).
We will update this privacy policy in a timely manner in response to changes in laws and regulations, adjustments to business models or service optimizations. Without your express consent, we will not reduce your legal rights under this policy through policy updates and will not expand the scope of personal information processing or increase the impact on your rights and interests.
(1) General updates: If the updates are only in the form of textual optimization, compliance details supplementation, rights guarantee upgrades, etc., without changing the core processing rules, expanding the scope of personal information processing, or reducing the impact on user rights and interests, the updated version will be directly published on this page and take effect from the date of publication, without the need for separate consent from you.
(2) If there are significant changes that affect your rights and interests in personal information, we will provide more prominent notifications (including but not limited to through website pop-ups, announcements, emails, etc.). Major changes include but are not limited to:
1. A significant change in our service model (such as the purpose, type, and method of handling personal information);
2. A significant change in our ownership structure, organizational structure, etc. (such as business adjustments, mergers and reorganizations), which affects the rules for handling personal information;
3. The main recipients of the external sharing, transfer or public disclosure of personal information have changed;
4. The storage location, storage period, and cross-border transmission rules of personal information have changed significantly;
5. The rules for handling sensitive personal information and the rules for automated decision-making have undergone significant adjustments;
6. The rights of your personal information and the way to exercise them have changed significantly;
7. Our contact information and complaint channels have changed.
(III) This policy's changes take effect from the date of release. If you click to agree and continue using our services after the policy update, it will be regarded as your reading, knowing, and acceptance of the updated policy's constraints. If you do not agree to the changed policy content, you have the right to choose to stop using our services or apply for account cancellation; after account cancellation, we will handle your personal information in accordance with the policy agreement.
If you have any questions, opinions, complaints or suggestions regarding this policy or our personal information processing activities, or if you wish to exercise your personal information rights, please contact us through the following methods:
1. Sinexcel Privacy Protection Email: sinexcel_privacy@sinexcel.com
2. Postal Address: 6th Building, Zone 2, Baowangxin High-tech Industrial Park, 6th District, Xili Street, Nanshan District, Shenzhen City, Guangdong Province. (Received by the Information Technology Department) Postal Code: 518055
3. Telephone Number: 400-0055-776
We will respond or handle your request within 15 working days after receiving it and verifying your identity. If you are not satisfied with our response, you have the right to file a complaint or report with the regulatory authority responsible for personal information protection.
Despite the above agreements, we may refuse requests that are illegal, violate regulations, involve unnecessary duplication, require excessive technical means (such as the need to develop an information system or fundamentally change current practices), pose risks to the legitimate rights and interests of others, exceed reasonable limits, or are technically impractical.
In the following circumstances, we may also be unable to respond to your requests:
a. Related to our fulfillment of legal obligations or regulatory compliance obligations;
b. Related to national security, defense security;
c. Related to public safety, public health, and significant public interests;
d. Related to criminal investigation, prosecution, trial, and judgment execution;
e. There is sufficient evidence indicating that you have subjective malice or abuse of rights;
f. To maintain your or other individuals' significant legitimate rights and interests but it is difficult to obtain your consent through authorization;
g. Responding to your request will cause serious damage to your or other individuals' legitimate rights and interests;
h. Involving trade secrets.
The main keywords used in this policy are defined as follows:
1. Personal Information: Refers to various information recorded in electronic or other forms related to an identified or identifiable natural person, excluding information that has been anonymized.
2. Sensitive Personal Information: Refers to personal information that, if leaked or illegally used, is likely to cause the personality dignity of the natural person to be infringed upon or their personal and property safety to be endangered, including biometric information, religious beliefs, specific identities, medical health, financial accounts, travel trajectories, etc., as well as personal information of minors under the age of 14.
3. Anonymization: Refers to the process where personal information is processed in such a way that it cannot be identified as belonging to a specific individual and cannot be restored.
4. De-identification: Refers to the process where personal information is processed in such a way that it cannot be identified as belonging to a specific individual without additional information.
5. Cookie: Refers to a small text file stored on the user's local terminal by the website server, used to identify the user's identity and preferences.
6. GDPR: The General Data Protection Regulation of the European Union.
I have read and agree to the Privacy Notice.
SINEXCEL conducts all business correspondence and external communications exclusively through email addresses ending in @sinexcel.com, @sinexcel.cn, or @global.sinexcel.com. Any email address using a different domain is not an official SINEXCEL email address. Please verify the sender's email address carefully to avoid potential loss.
